Terms of Service

These terms apply when you use the Beely online store and place an order with us. By placing an order you agree to them, together with our Shipping & Returns and Privacy Policy. Please read them before you order.

1. Your account

You can shop as a guest or with an account. If you create one, keep your password confidential and let us know if you suspect misuse. You are responsible for the accuracy of the details you give us. We may suspend an account that is used for fraud or abuse.

2. Products

• Every set is handmade, so colours, finishes and decorations may vary slightly between sets and from the photos.
• Product photos are editorial visuals styled to show each design. The size guide and wear times are guidance, not guarantees.
• Products are offered while stock lasts. If an item becomes unavailable after you order, we will let you know and refund it.

3. Prices and promotions

• Prices are in Indonesian Rupiah. Other currencies are shown for reference only; payment is always made in Rupiah.
• One discount code can be used per order, subject to its own conditions such as the promotion period, minimum spend and usage limit. Codes have no cash value.
• Free gifts, such as the Mystery Nail Box with two sets or adhesive tabs with three sets, are added while the conditions are met and while stock lasts.
• If a price is clearly wrong because of an error, we may cancel the order and refund any payment in full.

4. Orders and payment

1. When you place an order, it is recorded with an order number and the status "awaiting payment", and the chat opens with your order summary.
2. We confirm the total and send the bank transfer or QRIS details in the chat.
3. Please pay within 24 hours. Orders that remain unpaid after that may be cancelled and the items released.
4. Your order is accepted once we confirm your payment. We may decline an order, for example if stock is unavailable or a payment cannot be verified, and we refund any payment in full.

5. Custom orders

Custom sets are made to your chosen style, shape, length and size. Production takes 7 days after payment. A custom order can be cancelled until production starts. Because each set is made for you, custom sets cannot be returned for a change of mind; defects are handled as described in Shipping & Returns.

6. Shipping

We deliver within Indonesia only. Delivery times are courier estimates and are not guaranteed. Please make sure the delivery details are complete; responsibility for the parcel passes to you once it is delivered to the address you gave.

7. Returns, exchanges and refunds

Returns, size exchanges, damaged items and refunds follow our Shipping & Returns policy. Nothing in these terms limits your rights as a consumer under Indonesian law.

8. Beely Points

Points are earned and used as described on the Beely Points page. Points have no cash value, and we may remove points from cancelled orders or points obtained improperly.

9. Reviews

Reviews are checked before they appear. We may decline or remove reviews that are unrelated to the product, misleading, offensive or contain personal data. By submitting a review, you allow Beely to display it on the store.

10. Intellectual property

The Beely name, logo, designs, photos and text on this website belong to Beely or are used with permission. Please do not copy them or use them commercially without our written consent.

11. Liability

Press-on nails should be applied, worn and removed according to the instructions and our Quality & Safety guidance. To the extent permitted by law, our liability for an order is limited to the amount paid for the products concerned, and we are not liable for indirect losses. This does not limit any liability that cannot be excluded under Indonesian law.

12. Changes to these terms

We may update these terms from time to time. The version shown when you place an order applies to that order. The date at the top of this page shows the latest version.

13. Governing law

These terms are governed by the laws of the Republic of Indonesia. If a dispute arises, we will first try to resolve it with you amicably.

14. Contact

Questions about these terms: [email protected] or WhatsApp +62 881-0808-51111, Monday to Saturday, 09.00–18.00 WIB.